Patient Scheduling
- Book and confirm appointments across providers
- Manage reschedules, cancellations, and waitlists
- Send reminders to reduce no-shows
- Coordinate telehealth appointment setup
Hire an
AdvancedMD-Trained Virtual Assistant
Starting from $1299/month
★★★★★5 Trustpilot
Your Patients' Data Stays Where It Belongs
1
Signing an NDA is mandatory
2
Every VA is HIPAA-trained
3
Your VA has a limited and secure access
4
Access revoked instantly if you ever need it
What an AdvancedMD VA Takes Off Your Plate
Insurance and Prior Auth
- Verify eligibility and benefits before appointments
- Submit and track prior authorization requests
- Follow up on denials and coordinate appeals
- Update coverage details in AdvancedMD
Billing and Claims
- File claims and track reimbursement status
- Follow up on unpaid and denied claims
- Manage patient invoicing and statements
- Reconcile payment postings
Patient Communication
- Answer inbound calls and route appropriately
- Handle patient messages and portal queries
- Send appointment and billing reminders
- Coordinate referrals and follow-ups
Why Practices Choose Wishup for AdvancedMD Support
HIPAA-Complaint
Every healthcare VA earns HIPAA certification. Moreover, a BAA is signed before your VA touches a single patient record.
1 in 1,000 Make It Through
Our healthcare VAs clear six hiring stages - aptitude, English and empathy, personality fit, references, and a final leadership interview. Most don't make it past stage two.
Trained on AdvancedMD —
Our VAs go through an eight-week training program covering HIPAA, healthcare workflows, insurance verification, billing basics, and EHR tools, including AdvancedMD.
Soft-spoken
The SPOC
Zero Replacement Headaches
Trusted by Practices Across the US
Straight From the Practices We Work With
I did not realize that virtual assistants could generate leads for me. My VA also helped me with managing my calendar, invoices, HR and is now an integral part of our business.
Jason Ellinger
Co-founder - Beard & Bowler Productions
I appreciate the value a Wishup VA can bring to a business. The VAs of Wishup are very understanding and well trained in multiple skillsets, making them indispensable.
Niels Van De Bergh
Growth Consultant - Growth-Mechanics
Working with Wishup has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week. As a result, we can now focus on our strategy.
Jason Gorman
Founder and Managing Partner - Jackrabbit LX
I couldn't be more thrilled with my Wishup VA. It took me a few weeks to get the time to organize the work to assign initially, but it's been the best business decision for me this year.
Andrew McDermott
Founder - Convia Media
If a job can be outsourced to a VA we first do that, instead of hiring a full time employee. This gives a unique execution advantage as hiring a VA takes in a few days rather than spending a few months hiring.
Mayank Agarwal
Co-Founder - SendX Inc.
Professional, trustworthy, and competent is how I would describe Virtual Assistants at Wishup. In just a few months, they've really impressed me with their services and made my life much easier.
Pranay Gupta
Co-Founder - 91Springboards
Questions Practices Ask Before Hiring an AdvancedMD VA
Yes. Many practices use their VA as a virtual front desk, answering inbound calls, managing portal messages, and handling scheduling, all inside AdvancedMD.
Yes. Your VA can pull standard reports from AdvancedMD including AR summaries, claim status reports, and appointment utilization, and flag anything that needs your attention.
Yes. Most practices start at 4 hours a day to test the fit, then move to full-time once the VA knows the workflow. The transition takes one conversation.
Yes, matched to your time zone and front-desk hours.
Clinical work: diagnoses, treatment planning, prescribing, anything requiring a medical license.
Yes. Larger practices often split roles, one VA on scheduling and patient communication, another on billing and claims. Each VA has a defined scope, and your Wishup point of contact oversees both.