Patient Scheduling
- Book, confirm, and reschedule appointments
- Manage waitlists and same-day changes
- Reduce no-shows with timely reminders
- Coordinate telehealth and in-person visits
Hire a
DrChrono Virtual Assistant
The platform is only as good as the person running it. Get a trained DrChrono VA who owns your scheduling, prior auth, billing, and patient calls
★★★★★5 Trustpilot
Your patients trust you with their data. You can trust us with the rest
1
NDAs are signed
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Every VA is HIPAA-compliant
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Your VA has a limited and secure access
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Access revoked instantly if you ever need it
Your Ops & Admin Doesn't Stop When You're With a Patient
Insurance and Prior Auth
- Verify eligibility before every appointment
- Submit and track prior authorization requests
- Follow up on denials and coordinate appeals
- Keep coverage details current in DrChrono
Billing and Claims
- File claims and track what's paid
- Chase underpayments
- Handle patient billing queries
- Reconcile statements and AR
Patient Communication
- Answer calls and route them right
- Manage the OnPatient portal
- Send reminders and follow up on no-responses
- Coordinate lab results and care follow-ups
Not Just Any VA. One Who Knows DrChrono.
Trained on Healthcare
Eight weeks of training before placement, including HIPAA, insurance workflows, prior auth, and EHR tools such as DrChrono.
1 in 1,000 Make It Through
285,000 applications last year. 257 hired. They go through six stages, including spoken English, empathy, personality fit, and a final leadership interview.
They Stay
Average VA tenure at Wishup is 3.7 years. Your DrChrono setup, templates, and quirks stay with one person who knows your practice.
Soft-spoken
The SPOC
Zero Replacement Headaches
This Is What Getting Time Back Looks Like
Straight From the Practices We Work With
I did not realize that virtual assistants could generate leads for me. My VA also helped me with managing my calendar, invoices, HR and is now an integral part of our business.
Jason Ellinger
Co-founder - Beard & Bowler Productions
I appreciate the value a Wishup VA can bring to a business. The VAs of Wishup are very understanding and well trained in multiple skillsets, making them indispensable.
Niels Van De Bergh
Growth Consultant - Growth-Mechanics
Working with Wishup has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week. As a result, we can now focus on our strategy.
Jason Gorman
Founder and Managing Partner - Jackrabbit LX
I couldn't be more thrilled with my Wishup VA. It took me a few weeks to get the time to organize the work to assign initially, but it's been the best business decision for me this year.
Andrew McDermott
Founder - Convia Media
If a job can be outsourced to a VA we first do that, instead of hiring a full time employee. This gives a unique execution advantage as hiring a VA takes in a few days rather than spending a few months hiring.
Mayank Agarwal
Co-Founder - SendX Inc.
Professional, trustworthy, and competent is how I would describe Virtual Assistants at Wishup. In just a few months, they've really impressed me with their services and made my life much easier.
Pranay Gupta
Co-Founder - 91Springboards
Questions Practices Ask Before Hiring
Yes. DrChrono builds specialty templates for psychiatry, behavioral health, family medicine, podiatry, and more. Your VA learns your specific setup in the first two weeks.
Yes. DrChrono includes electronic prior authorization tools. Your VA submits requests, tracks status, chases denials, and coordinates the documentation for appeals.
Yes. Incoming messages, appointment requests, billing queries, and result notifications, all handled through the portal.
Yes, matched to your time zone and front-desk hours.
Yes. Behavioral health is one of DrChrono's core specialties. Our VAs placed in mental health practices are specifically selected for empathy and compassion on patient calls.
Clinical work such as diagnoses, charting clinical notes, e-prescribing, and treatment decisions. Basically, anything requiring a medical license will not be the VA's job.